Lead go to market strategies and planning including assistance with market sizing, segmentation, addressable market analysis, buyer personas, competitive analysis, differentiators, and helping to advise on the direction of product, marketing, and sales team plans to bring new products to market. This also involves developing a business case including financial modeling, s

Provides administrative support to the assigned office by performing routine and complex administrative tasks to ensure accuracy and efficiency in daily operations Returns customer calls as they relate to questions. (i.e. transactions, refunds, making deposits to inmate accounts, etc.) Returns customer email inquiries as they relate to confirmation of deposits, scheduled

Test and validate program modules of increasing complexity to meet specifications and procedures standards. Conduct thorough and accurate testing of client/server and web based applications. Document software defects in the issue tracking system and proactively communicate with software developers. Validate all written documentation for assignments for accuracy and comple

Implementation Specialist Are you looking to make an impact in your career and spend your working days improving the lives of Arkansans through government technology? If this sounds like you, keep reading. The nation's premier provider of innovative digital government solutions and secure payment processing is currently seeking an Implementation Specialist to join our tea

Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows Operating Systems, using Microsoft SQL Databases. Provide first ti

Provides administrative support to the assigned office by performing routine and complex administrative tasks to ensure accuracy and efficiency in daily operations Returns customer calls as they relate to questions. (i.e. transactions, refunds, making deposits to inmate accounts, etc.) Returns customer email inquiries as they relate to confirmation of deposits, scheduled

Proven experience as an SDET with a strong understanding of software testing methodologies (Agile, Waterfall). Be driven to keep up to date on best practices, looking for new opportunities for relevant, practical application in our environment. Be prepared to engage at strategic and operational levels, simultaneously. Be detail oriented and broad minded. Know how to advoc

Provides Tyler software and hardware support for employees from various departments such as Sales, Solutions Consultants, and Implementation/Professional Services. Maintains and reports on hosting center environment to ensure proper performance and functionality for our clients. Reviews and reports internal statistics, and makes recommendations based on data collected. As

Engineer and maintain systems that support core Cloud Infrastructure Services. Automate operational tasks and the gathering of service level indicators. Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions, gather ROI details and advising Leadership. Interact with the DevOps and Engineering teams, on new projec

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Research customer payments, utilizing internal systems and bank sites. Correspond directly with customers to review open cash payments. Request billing or process refund requests as needed, while adhering to department policy and internal controls. Assist with customer requests for invoice copies and update customer contacts within our financial systems. Meets or exceed p

Cloud Infrastructure Engineer The Cloud Infrastructure Engineer combines software and systems engineering to build and run large scale, distributed, fault tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler's applications maintain uptime and reliability. Additionally, focus on optimizing e

Lead team meetings Training and process improvement Mentorship NET (New Employee Training) Reverse Shadows Become a Buddy for New Hires Complexity Electric package (TOU, KVAR, Demand, Net Metering) UB Multiple Cycle go lives 20,000+ UB accounts Ability to handle escalations and create resolutions for red flags and roadblocks Ability to implement AR conversions, manual set

As our Drupal Developer, you must be capable of delivering Front End Drupal development projects in a team oriented environment. This position will provide additional support and assistance with Drupal migrations and collaborate with back end Developers and Project Management at various stages of development. Tyler Maine focuses on implementing state of the art technical

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si