The Veterinary Software Business Services & Subscription team is looking to add another member to our growing team to help meet business demands; the role is a unique combination of bookkeeping and customer service. This team is part of the Customer Success Virtual Operations division, a dynamic team that is focusing on improving the customer experience across all Veterinary Software billing functions.
Performing variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction. Responding to customer emails, phone and other communications, addresses questions/issues/problems/concerns. Data management through data entry, data updates, in excel or other billing management systems.
In the Role of business Success Specialist You Will:
Schedule: Monday - Friday, 8am-6pm
Location: Training for this position is on-site in Westbrook, ME for 6 weeks. Post training, this role has hybrid or virtual capabilities.
Why IDEXX
We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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