Proven experience as an SDET with a strong understanding of software testing methodologies (Agile, Waterfall). Be driven to keep up to date on best practices, looking for new opportunities for relevant, practical application in our environment. Be prepared to engage at strategic and operational levels, simultaneously. Be detail oriented and broad minded. Know how to advoc

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Provide professional services such as consultation, software readiness, and education at a high level to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis o

Develop new Drupal modules and maintain existing modules. Assist in development related to Drupal theming and templating. Support the administration of a multi site, Acquia hosted back end. Assist in migrating static sites into Drupal. Identify new methods and technologies to expand Drupal's capabilities. Author and update documentation. Participate in product development

Manages client projects as defined by the Continuous Improvement Client Roadmap Documents and advises clients on operational best practices (Help Desk, Sev 1, Business Process Changes, Disaster Recovery, etc.) Demonstrate a thorough understanding of client specific business processes that ultimately helps clients meet their business objectives. Demonstrate a thorough unde

Prepare and consolidate Division financial plans and projections. Provide biweekly, quarterly and annual reports to senior management including financial projections and operating performance. Prepare analysis of results versus expectations for senior management and make recommendations and/or changes to improve and support business operations. Drive operational efficienc

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experience team member. Reads and writes SQL to resolve basic issues. Responsi

Engineer and maintain systems that support core Cloud Infrastructure Services. Automate operational tasks and the gathering of service level indicators. Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions, gather ROI details and advising Leadership. Interact with the DevOps and Engineering teams, on new projec

Strong desire to work with a team that has common goals Passion for helping clients and building rapport Desire to work in a fast paced environment where every day offers diverse questions Aptitude for problem solving and thinking out of the box. Provides inbound support to resolve client inquiries and problems. Analyzes data reports, forms, and web technologies commensur

Cloud Infrastructure Engineer Apply Online The Cloud Infrastructure Engineer combines software and systems engineering to build and run large scale, distributed, fault tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler's applications maintain uptime and reliability. Additionally, focus on

Provides inbound phone, web, or email software support to resolve client inquiries and problems that are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experienced team member. Responsibly communicates to all parties involved in i

Primary tasks include but are not limited to the following Perform site visits and evaluate potential venues to determine viability of properties and location for specific events Negotiate meeting space, room rates, commission, food & beverage and concessions with properties Research and contract entertainment options Establish projected attendance, expenses and revenues,

Technical Account Manager Apply Online The Technical Account Manager (TAM) owns the technical relationship between clients and the business across multiple Tyler products. TAMs are responsible for coordinating the installation and integration of technical services for their clients as well as identifying and resolving potential areas of concern before they arise throughou

Collaborate with teams of varied disciplines across nine solution groups within the Courts & Justice division to continually improve our security posture in all phases of the software lifecycle, including application development, cloud posture, and patch management. Become an expert on Tyler's chosen security tools and help drive and facilitate their use throughout the di