Position Summary Handles all incoming calls, identifies client needs and responds accordingly. Regularly monitors problem sheets and maintains computerized client problem tracking. Acts as a liaison between clients and the clinical laboratory. Performs internal client account maintenance. Uses laboratory information systems to input and obtain relevant patient information

Position Summary Handles all incoming calls, identifies client needs and responds accordingly. Regularly monitors problem sheets and maintains computerized client problem tracking. Acts as a liaison between clients and the clinical laboratory. Performs internal client account maintenance. Uses laboratory information systems to input and obtain relevant patient information